Design

The network audit findings help to design the customer network infrastructure on a user-based billing model that not only overcomes current problems but also addresses future requirements. The system is designed to be as open, sustainable, and flexible as possible so that it can quickly address business challenges as they emerge. The customer no longer needs an IT group to manage regions, groups, or individual user network demands. The other unique feature is that the service provides region-wide SLAs and application-wide SLAs linked to customer experiences, called ELAs.

What is an ELA?

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